Effective date: 2026-10-28
FormulaCamp (formulacamp.com) is operated by Yerlan Darzhanov, Kazakhstan. Orders are processed by Paddle.com, our Merchant of Record. Paddle handles payments and refunds.
14-day refund guarantee
If you are not satisfied, you can request a full refund within 14 days of your first purchase of any plan (Monthly or Yearly). No questions asked.
- The 14 days start on the date of the original purchase.
- This applies to your first purchase of a plan. Later renewals are covered by "Renewals" below.
- Refunds are made to the original payment method. Timing depends on your bank or payment provider, usually a few business days.
How to request a refund
Either:
1. Use the link in your Paddle receipt email, or go to paddle.net and find your order, then request a refund there; or
2. Email us at support@formulacamp.com with the email used for the purchase (or your order number). We will process your request or forward it to Paddle.
Cancellation and renewals
- You can cancel any paid monthly or yearly plan at any time, online, using the link in your Paddle receipt email or at paddle.net, or by contacting us (once accounts are available, also from your account). Cancellation stops future renewals. You keep the paid tier until the end of the period already paid for.
- We do not give prorated refunds for the unused part of a billing period after the 14-day window.
- If a renewal charged you and you did not want it, contact us within 14 days of the renewal charge. We will review it in good faith and, in most cases, refund it.
After a refund
After a refund, your paid access ends and you return to the Free plan. If you have an account, your progress stays in it; progress saved in your browser is not affected.
Chargebacks
Please contact us or Paddle before disputing a charge with your bank. We can usually resolve it faster.
EU and UK consumers
If you are a consumer in the EU or UK, you have a legal right to withdraw from a distance contract within 14 days. Our 14-day refund guarantee covers that right: you can ask for a full refund within 14 days of your first purchase, without giving a reason and without conditions, and having used the lessons does not reduce it.
Because Paddle runs the checkout, Paddle may ask you at checkout to expressly request immediate access to the digital service and to acknowledge that you could lose the statutory right of withdrawal once the service has started. That step is handled by Paddle and does not reduce our guarantee. Nothing in this policy limits your statutory consumer rights.
Contact
support@formulacamp.com
Related: Terms of Service · Privacy Policy · Pricing